Terms and Conditions
Vahalla Studios strives to bring the highest quality screen printing & letterpress services to our customers. In order to do so we have established the following terms to give you the best results.
All jobs must be initiated with a quote request. Our terms and conditions must be agreed to before we will send a price to you and that process is completed in the quote request section of either the screen printing or letterpress portions of our website.
Normal turnaround time for screen printed goods is 2 weeks, or 5-10 business days from the receipt of approved art and payment. Normal turnaround time for letterpress goods typically takes a little longer and varies between 4-6 weeks from receipt of approved art and payment. The variable of our work load may also affect scheduling of a job, therefore, we will supply turnaround time and delivery with the quote after a request is submitted. If quotes are not approved in a timely manner (1-2 business days) turnaround times will be extended accordingly. All turnaround times cannot be and are not guaranteed. All turnaround times are subject to the many variables associated with the handmade process. We pride ourselves on completing projects in a timely and accurate manner in regards to your requests.
If a job is needed sooner than our normal turnaround time, rush fees may be charged according to how quickly the job needs be completed. This can range anywhere from 10-30%, and is at the discretion of Vahalla Studios LLC.
All projects must be paid in full prior to shipment of the final product. Jobs with a total invoice below $500.00 US must be paid in full to secure production position on our print schedule. Projects over $500.00 US will require a 50% deposit to secure the production time, and the remaining 50% is due to before the job leaves our facility. If a job falls into a rush scenario payment in full is required on all rush orders. We do operate on terms with clients who qualify for such production. Please inquire to firstname.lastname@example.org to discuss these details.
To make the process of color matching easier, we ask that our clients supply Solid Uncoated Pantone numbers for reference. Pantone books can vary from party to party due to age and use. This may cause some variation in color matching, but please remember that this is a hand made process and requires the craft, skill and experience of the pressman. We have years of experience mixing colors, but in the end this is still a process that relies on human interaction. Colors are “references” for a reason and cannot be guaranteed to match 100%. If a client is requesting color(s) be matched to previous runs, we will do our absolute best to do so. If a specific color is required to span multiple projects we will suggest ordering factory mixed pantone colors. This is more expensive and will add cost to your project and time for turnaround. Please note that printing on colored paper can greatly effect the look and appearance of the ink. We will do our best to discuss any concerns we would have with such setups.
We use UPS as our default carrier. We package orders to a very high standard to avoid any damage during transit. It should be understood that accidents and delays do happen. We cannot control delivery people’s actions nor can we control the weather or traveling conditions. If damage occurs, please inspect the package immediately upon arrival and contact us immediately so we can submit a damage claim. In the quote request section there is an option to add insurance to your delivery. If we do not add insurance a claim will likely be denied. If you select the add insurance box, shipping prices will be adjusted accordingly.
Clients will receive notifications through UPS. We will put your email address that is supplied in your quote request into the tracking option. Please make sure that the email notifications have not gone into your spam as this is commonly the case when people ask us for a tracking number.
Since we are located in the middle of the country, the longest ground shipment we experience is 3-4 business days. Your delivery time will be on the tracking information that you will receive in the emails from UPS.
Vahalla Studios has the right to change pricing and price jobs accordingly at any time without notice.
Vahalla Studios LLC has the right to refuse business to anyone. Not all quote requests submitted will turn in to jobs. We reserve the right to take on work or not. Our letterpress machines are over 60 years old so please have patience if we experience a plate breakage or equipment failure during production. We put forth our best effort to make sure your job is completed accurately and in a timely manner.
Sizes and Quantities
For screen printing, our minimum run is 50 press sheets. There is a certain amount of set up time involved with screen printing jobs and that is what dictates our minimum quantities. Our apologies if you do not require this many prints, but this is the least amount that is feasible for our shop. Letterpress projects are handled on a case-by-case basis.
As mentioned, jobs are priced by press sheet. Smaller sized screen prints can often be tiled out onto a larger press sheet; for example, four 8×10s fit nicely inside of an 18×24, giving you 200 prints total at our 50 press sheet minimum. This format is only recommended on 18×24 press sheets and smaller. For press sheets that are divided up into multiple sizes (a wedding suite, for example, may have 5×7 invites and 3×5 RSVP cards), it is best to email us your specifications and we will help determine the best setup and number of press sheets needed to hit your quantities.
Our screen printing press allows us to print up to 24×36″. These projects come with their own set of challenges, as the scale is literally doubled compared to the normal poster format. The most important factor here is that your design lends itself to the size. Oversized prints with hairline registration can be tricky for even the most experienced pressman. Any slight misregistration or paper expansion can scale exponentially. We do not say this to scare you away, we can and do print large format prints on a regular basis with great success, but we ask that your expectations line up with the limitations of the process.
Due to the limitations of our film output machine, full bleed at the 24x36″ format is not achievable.
Our normal posters are trimmed to 18×24″ (untrimmed press sheets come in 19×25 or 20×26 formats, leaving us room for registration marks). Anything outside of these standard dimensions may require additional shipping supplies and costs.
Art preparation and file separation
BLEED AND TRAPPING
Bleed and trapping are a must with spot color printing. While we use the most advanced presses and film output machines available, the screen printing and letter press processes are not perfect. They never will be. Our press registers very true, and our press operators have many years of experience under their belt, but every one of them will tell you that a job that has been set up well is much easier to print than a job that contains too little trapping, or too tight of bleeds. We suggest that designers embrace the fact that this is a hand made process and craft that takes years to perfect. Allow for bounce, paper expansion, and any other slight variations that may occur during the print process and your prints will come out fantastic.
With that being said, we ask that you do not set up trapping and bleeds on your own without discussing it with us first. While the concepts are the same for most forms of screen printing, many printers have their own tendencies or preferences when it comes to this. Nobody is right or wrong, often it come down to the personal preferences of the pressman. We, like most printers, prefer to set up the files ourselves so that our team has a better understanding of how your file works. Our employees are very experienced in file preparation, and we will do our best to set up your art in a way that results in the most successful prints possible.
We do, on occasion, work with artists who have plenty of experience setting up their own files. You know who you are! If this is the case, we’ll still give your separations a good look-over before they make it to press to ensure that everything is a-okay. If your file is good, we typically charge a reduced art handling fee. On the opposite end of the spectrum, if you send over a beast of a separation job, you may be charged additional art separation fees. Our typical printing estimates include one to two hours of art preparation; anything longer than that is handled on a case by case basis.
HALFTONES, GRADIENTS, AND PHOTOSHOP EFFECTS
The concepts of screen printing and letter press are relatively simple, in that the spot color is either printing or not printing (taking your image down to a bitmap TIFF in Photoshop is often a good simulation of what will print and what won’t). Because of this, gradients and Photoshop filter effects often times do not translate well. There are ways to achieve gradients with the screen printing process, however, through halftoning or bitmap textures. A similar technique applies to photographic images. We do not have a set standard of what halftone settings work best across the board; different designs may call for different techniques, so we ask that if this is part of your process, contact us and we will work with you to create the best translation of your design to the process.
We do not recommend trying to achieve gradient or Photoshop filter effects with the letterpress process.
HOW SMALL IS TOO SMALL?
We’ve been asked many times, “How small can I make this typeface? Is this stroke too small?”. A good rule of thumb—if you think it might be too small, it’s probably too small. While we have access to best printing conditions possible, there can be a minimal amount of loss between the computer screen and the print. If you are worried about a particular area of your print, contact us and we will be happy to give you advice.
FORMATTING YOUR FILE FOR PRINT
Our preferred method of file delivery is an Adobe Illustrator file or Illustrator compatible PDF. Our entire studio uses the most up-to-date version of Adobe’s Creative Cloud, allowing us to work with your file no matter what version of Creative Suite it was created in. We ask that you outline all typefaces used and expand all strokes. This ensures that there is no change between how the file displays on your computer versus ours.
As a general rule, all type should be laid out in vector format. This allows for a much cleaner film output. If working within Photoshop, all type should be placed as smart objects.
If a Photoshop file is your preferred file format, we ask that your file be at least 300dpi. For hand-drawn elements, we have found that files in the range of 600 dpi result in much cleaner films. The higher the resolution, the better!
Regardless of file format, we ask that you separate each color onto its own layer before submission. This is a good simulation of how your project will print and makes art separation easier on our end. For full bleed images, we ask for at least an 1/8″ bleed on all sides. If there are any linked or placed files, please include those with your submission.
Failure to deliver within these guidelines can result in increased turnaround time.
Color referencing and special inks
For screen printing we use TW Graphics ink. It is durable, waterbased, and allows us to print and clean up without the use of harsh chemicals. To make the process of color matching easier, we ask that our clients supply Solid Uncoated Pantone numbers for reference. Pantone books can vary from party to party due to age and use. This may cause some variation in color matching, but please remember that this is a hand made process and requires the craft, skill and experience of the pressman. We have years of experience mixing colors, but in the end this is still a process that relies on human interaction. Colors are “references” for a reason and cannot be guaranteed to match 100%.
If a client is requesting color(s) be matched to previous runs, we will do our absolute best to do so. If you are looking for larger quantities of a specific Pantone ink (a several print series, for example, that requires all prints be exactly the same), we can order custom Pantone mixes. Note that this takes time and there is an associated charge. Minimum orders of custom ordered Pantone inks require an order of at least 1 quart.
We ask that you do not reference Pantone’s Solid Coated book, as these references are too vibrant and “shiny” and not accurate representations of the final product.
SPECIALTY PRINTING TECHNIQUES
In addition to our normal colored inks, we have the capability of printing with a variety of specialty inks, including gloss, glow-in-the-dark, and metallics. Please note that most of these inks are what they are; pushing them slightly one way or another in color is sometimes possible but not always recommended. If you are looking for something specific please note that when submitting your file.
Getting your file to us
If your file is over 10MB in size, we ask that you use Hightail or a similarly secure site to upload your file. If your file is under 10MB please feel free to email our art department at email@example.com or include the file with your quote request.
Please include any printing notes and special instructions with the final art delivery. A low resolution mock up of the final art as it is supposed to look as a printed piece is also helpful.
For anything not covered on this page, please feel free to email us at firstname.lastname@example.org. We are happy to answer any questions you may have.
Most commonly used to create impressive business cards, greeting cards, wedding invitation suites, and even small art prints, letterpress is truly a versatile process. Built in the late 1950s, our Heidelberg Windmills have been printing with great impression, scoring, embossing and die cutting for close to 60 years.
As with any process, letterpress comes with its own unique set of guidelines that will make your project easier for you as well as for us here in the shop. Check out our Art Requirements section for more details regarding preferred setup and file preparation.
Because letterpress jobs are almost always one-of-a-kind in nature, we calculate pricing and turnaround time on a project by project basis. If you’re ready to submit a quote, click the Get a Quote button. To check out some of our favorite letterpress jobs, check out our blog!
Screen printing flat artwork is our bread and butter. It’s what we’ve done since day one, and what we will continue to do for years to come.
Screened jobs are typically priced by press sheet, with a 50 press sheet minimum per job. As there is a certain amount of setup time involved with each print, this is the smallest run that is feasible for our shop. (Keep in mind that smaller prints can often be tiled out to accommodate multiple prints per press sheet; four 8×10s fit nicely on an 18×24 press sheet, for example.)
Although our most common press sheet size is 18×24, we do have the capability of printing up to 24×36. As with any printing process, screen printing comes with its own set of challenges and characteristics that lend themselves to a successful print. To see a rundown of tips and art requirements, including in-depth file preparation information, please visit our Art Requirements page.
We pride ourselves in delivering prints of the highest quality. Whether a novice artist or a seasoned veteran, we would love to bring your project to life. If you’re ready to get a quote, click the Get a Quote button. To see examples of screen printed work we’ve done in the past, check out our blog.